|
 |
Services: Hosting plans
Ultra-fast. Reliable. Secure.
By purchasing a Web hosting package from us, you can quickly, easily and affordably launch, run and maintain one or more websites for your small- or medium-sized business, or your own homepage with online photo-album, information about your family, friends and hobbies. Our 24/7 Network monitoring, 99.9% server uptime, and our always-on support team combine to produce rock-solid reliability.
We at Macrolevel recognizes that down time is not an option for your web site. That's why we invest heavily in hardware and our facilities are carefully chosen to ensure that clients are up and running on the web 24 hours a day, 7 days a week, 365 a year. |
 |
Always aiming at the ultimate goal: total satisfaction of our clients, we at Macrolevel maintain servers both in Hong Kong (i-Advantage Data Center) and the USA (SAVVIS Data Center) thus ensuring versatility, choice and numerous opportunities for your business or home web solutions.
Hosting solutions for everybody.
Usually we offer two hosting plans, which are suitable for most small and middle-size business, SOHO and home users. Of couse, we are enough flexible to offer any hosting solution to meet your specific reguirements, even it is not listed here. Just contact us for more information.
Every hosting package includes:
Need more information about hosting plans? Check here!

|
 |
Linux
Many businesses today are choosing Linux-based systems for their online architectures. While security reasons have prompted some, many others see the lower initial cost and large availability of software as the primary reasons to consider Linux for their business. In addition to software written for Linux, such as Apache, MySQL, PostgreSQL, PHP and SSH, many enterprise-level commercial companies have added Linux versions and support to their suite of applications as well. Companies such as Novell®, Oracle®, IBM®, Veritas® and Sybase® already support Linux while many others are beginning to port their own offerings over to the open source platform, making Linux one of the fastest growing operating systems available. Secure, powerful and flexible, Linux offers businesses a robust environment for their online business at a fraction of the cost of other platforms. |
 |
Windows
Although we offer thoroughly Unix/Linux based hosting, we may host your Web site on Windows-based servers in case you need this platform. This most popular OS for desktops is also one of the most popular for servers. A large number of businesses today are using Windows for its familiarity, power, support and large availability of widely used software including: MS Exchange, Access, SQL Server, ASP and .Net. In addition to Microsoft's own software suite, nearly all commercial software companies, including Oracle and IBM, also support the Windows platform. Large availability of software, powerful development tools and widely available support make Windows a natural choice for many companies. While security has been a concern for some businesses in choosing Windows, having a company like Macrolevel set up, monitor and manage your systems ensures that vulnerability is reduced to a minimum and you can focus on your business -- not your server. |

You may decide to host your Web site, applications and databases on your own premises. We can help you to choose Broadband service and will build a server(s) for you. Check here [Custom built systems] for more information.
Need more information about hosting plans? Check here!

Frequently asked questions
| FAQ |
 |
Question |
What is dedicated hosting? |
 |
Answer |
On a traditional shared hosting platform, each server can run hundreds or thousands of websites at once. While this is appropriate for most websites, occasionally some other sites hosted on the same server can degrade the performance of your website. For mission-critical websites where 100% uptime is paramount, dedicated hosting is often the best solution. |
 |
Question |
Who needs dedicated hosting? |
 |
Answer |
If your website requires 100% uptime and reliability, if the requirements of your website exceed what a shared hosting service can provide, if your website is reliant upon custom software not supported by our shared hosting plans, or if you are a web designer or developer looking to host your own clients for a flat fee, dedicated hosting may be the best option for you. |
 |
Question |
I have problems/questions with/about my hosting. What I can ask a question or get help? |
 |
Answer |
Just go to www.suresupport.com/new.php if you are not already registered for support (click here if you already registered), register and ask your question. You will get an answer within 1 hour with e-mail notification. |
 |
Question |
Can you register a .co.uk or other TLD domain for me? Can you host this type of domain? |
 |
Answer |
Typically the Internet Service Providers (ISPs) update their DNS every 24 hours. However, they will update the domain with www. in the next 24 hours after the first update. Please wait for 24 hours more to let your ISP propagate the second update. |
 |
Question |
How long does it take until my domain name is registered and live on the Internet? |
 |
Answer |
We register your domain name as soon as we receive payment for the registration.
It typically takes between 24 and 48 hours for the domain name registration to be completed and the DNS information to be propagated across the Internet. |
 |
Question |
Can I order 2 domain names with only 1 hosting account? |
 |
Answer |
Currently we provide domain name registration WITH hosting only, so we only register 1 domain name per hosting account. |
 |
Question |
How often do you back up web-site data? |
 |
Answer |
We do perform daily system backups. |
| |
|
|
Need more information about hosting plans? Check here!
Need additional information or assistance? Click here.

* Read about Web site development services and prices here.
|
|
|
|
|